Return Address – for sending the package:
Marta Marciniak bellera. ul. Plac Wolności 10/2
Zduńska Wola 98-220 tel. 572 379 300
Upon receiving the package, we will send an email confirming the acceptance of your return. If you do not receive such a message, please contact us; the package may have been lost on its way to our office.
EXCHANGE
It is possible to exchange a belt for a different size.
Please send an email to > shop@bellera.pl to arrange details and check availability.
This involves a cost for us to send the new item – PLN 16 for InPost Parcel Lockers or PLN 18 for InPost courier.
WARRANTY and COMPLAINTS
All products offered in the Store are covered by a 2-year warranty. The warranty covers hidden defects, not those resulting from improper use of the product. Defects covered by the warranty include all aspects related to the product’s durability, i.e., structural defects (particularly those related to the strength of rivets and seams).
Specifically, the warranty does not cover natural processes of changes in the appearance of natural leather, its discoloration, and natural aging, as these changes result from the properties of the material used. Natural leather also reacts to metal. Daily rubbing by the buckle can cause deformation and abrasion. Belts with oval, round, or engraved buckles are most susceptible to this.
More information in the Terms and Conditions
SHIPPING COSTS
Poland:
InPost Courier – PLN 18
InPost Parcel Lockers – PLN 16
International Shipping:
Austria – DPD courier – PLN 70
Denmark – DPD courier – PLN 65
Germany – DPD courier – PLN 60
France – DPD courier – PLN 80
Sweden – DPD courier – PLN 110
Belgium – DPD courier – PLN 60
Spain – DPD courier – PLN 85
Italy – DPD courier – PLN 80
Netherlands – DPD courier – PLN 60
Ireland EU – DPD Courier – PLN 100
Czech Republic – DPD Courier – PLN 50
Luxembourg – DPD Courier – PLN 80
Portugal – DPD Courier – PLN 45
Is your country not listed? Contact us!
